Conditions of sale

BUYER OBLIGATIONS
DELIVERY METHODS AND COSTS
A RIGHT TO CANCEL
PRODUCT AVAILABILITY
SALE PRICE, PURCHASING AND BILLING METHODS
PAYMENT METHODS

BUYER OBLIGATIONS

The buyer is obliged to read the following terms and conditions, which must have been viewed and accepted as a necessary step in the registration process, as well as to have carefully read the description of the purchased good(s), in order to meet the conditions of Articles 3 and 4 of Italian Legislative Decree No. 185/1999.

These terms and conditions may be updated or changed at any time by Frantoio Donato Gallone. The consumer is responsible for printing, reading and retaining a copy of any changes that may occur in the present terms and conditions.

The customer indemnifies Frantoio Donato Gallone from any liability arising from the emission of incorrect tax documents due to errors in the information supplied by the client, as the client is solely responsible for the correct entry of such information.

DELIVERY METHODS AND COSTS

The shipping and delivery costs are all paid for by the customer and are clearly indicated when the order is processed. Frantoio Donato Gallone commits to deliver goods by way of courier, which is responsible for carrying out the delivery only after the actual crediting of the purchase order amount has been verified. Payment by the customer must be made using the online method chosen at the time of purchase.

Transportation costs are clearly stated in the final phase of the order and they meet the following criteria:

Domestic shipments

  • Fino a kg.
  • Italy and Sicily
  • 3
  • 7.93
  • 10
  • 9.76
  • 20
  • 12.2
  • 30
  • 14.64
  • 50
  • 20.13

International shipping

  • Country
  • 5
    kgs
  • 10
    kgs
  • 15
    kgs
  • 20
    kgs
  • 25
    kgs
  • 30
    kgs
  • 40
    kgs
  • 50
    kgs
  • Belgio
  • 18.71
  • 20.62
  • 23
  • 25.38
  • 27.44
  • 29.66
  • 33.94
  • 38.06
  • Bulgaria
  • 38.86
  • 45.2
  • 51.55
  • 57.89
  • 64.23
  • 69.78
  • 82.47
  • 95.16
  • Danimarca
  • 24.58
  • 26.96
  • 28.55
  • 31.09
  • 33.31
  • 35.53
  • 39.65
  • 44.41
  • Estonia
  • 41.24
  • 47.1
  • 53.29
  • 59.61
  • 65.82
  • 72.16
  • 84.85
  • 97.54
  • Finlandia
  • 57.57
  • 61.85
  • 66.61
  • 71.37
  • 76.13
  • 80.89
  • 90.08
  • 99.28
  • Francia
  • 27.6
  • 30.13
  • 32.35
  • 34.89
  • 37.11
  • 39.65
  • 44.41
  • 49.17
  • Germania
  • 19.03
  • 22.2
  • 25.38
  • 28.23
  • 31.09
  • 33.94
  • 39.65
  • 45.68
  • Inghilterra/Galles
  • 26.64
  • 29.34
  • 31.72
  • 34.57
  • 37.27
  • 39.65
  • 45.2
  • 50.43
  • Scozia/Irlanda del Nord
  • 72.96
  • 76.6
  • 80.89
  • 84.69
  • 88.82
  • 92.62
  • 100.55
  • 108.64
  • Irlanda
  • 41.24
  • 44.41
  • 48.21
  • 51.86
  • 55.51
  • 58.68
  • 66.14
  • 72.96
  • Lettonia
  • 41.24
  • 47.1
  • 53.29
  • 59.63
  • 65.82
  • 72.16
  • 84.85
  • 97.54
  • Lituania
  • 41.24
  • 47.1
  • 53.29
  • 59.63
  • 65.82
  • 72.16
  • 84.85
  • 97.54
  • Lussemburgo
  • 19.98
  • 22.2
  • 24.27
  • 26.49
  • 28.55
  • 30.93
  • 34.89
  • 39.65
  • Malta
  • 75.34
  • 107.06
  • 138.78
  • 171.29
  • 203.01
  • 234.73
  • 298.96
  • 363.19
  • Olanda
  • 20.62
  • 22.84
  • 25.06
  • 26.96
  • 29.5
  • 31.72
  • 36
  • 40.44
  • Polonia
  • 29.34
  • 31.72
  • 34.89
  • 37.43
  • 39.65
  • 42.82
  • 47.58
  • 53.29
  • Rep. Slovacca
  • 40.6
  • 46.47
  • 52.34
  • 58.36
  • 64.39
  • 70.26
  • 82.15
  • 93.57
  • Repubblica Ceca
  • 29.82
  • 32.51
  • 34.89
  • 37.75
  • 40.44
  • 42.82
  • 48.37
  • 53.61
  • Romania
  • 38.86
  • 45.2
  • 51.55
  • 57.89
  • 64.23
  • 69.78
  • 82.47
  • 95.16
  • Slovenia
  • 24.27
  • 26.96
  • 30.13
  • 33.31
  • 36.48
  • 39.65
  • 45.99
  • 52.34
  • Svezia
  • 36.48
  • 39.33
  • 41.87
  • 44.41
  • 47.26
  • 49.96
  • 55.51
  • 60.74
  • Svizzera
  • 22.68
  • 25.85
  • 28.55
  • 31.72
  • 34.89
  • 38.06
  • 44.41
  • 50.75
  • Ungheria
  • 28.55
  • 33.31
  • 37.43
  • 41.24
  • 45.04
  • 48.85
  • 56.46
  • 64.23

In the case that the courier were to deliver a damaged package, or one that was wet or exhibiting obvious signs of neglect or wear, accept it only as "subject to inspection" and send us notification of the same in a timely manner.

WARNING: IF YOU AGREE WITHOUT SIGNING THE NECESSARY TERMS OF RECEIPT OF THE GOODS DELIVERED, YOU CANNOT - IN ANY WAY ? CLAIM FOR ANY MISSING ITEMS OR DAMAGE DUE TO DELIVERY AT A LATER TIME FROM FRANTOIO DONATO GALLONE BUT SOLEY FROM THE COURIER.

A RIGHT TO CANCEL

The customer has the right to cancel the delivery of the package within the first ten days from the purchase contract, pursuant to Italian Legislative Decree no. 50 from 15 January 1992 entitled "Trade negotiated outside of business premises."

The customer who intends to exercise his/her right to cancel will have to notify us in advance via registered mail with return receipt or via email. A fundamental condition for cancellation is the integrity of the package, which must be perfectly sealed and in its original packaging. The package will have to be returned in person or by courier (always insured), solely and exclusively to the address provided by us after the cancellation notification.

We also reserve the right to inspect the integrity of the package before processing a refund, which only includes the cost of the product. The refund will not include the shipping and insurance costs.

PRODUCT AVAILABILITY

Frantoio Donato Gallone will check the actual availability of the requested goods in stock and, in case of unavailability, the customer will be contacted by phone or by mail.

SALE PRICE, PURCHASING AND BILLING METHODS

All prices and costs given at the time of the order are indicated in Euros. In the case of any price discrepancies following the client?s order, they will be immediately communicated to the customer by phone or e-mail, which allows for the cancellation of such purchase without any penalty.

The invoice will be sent to the e-mail address specified at the order phase upon delivery of the package.

PAYMENT METHODS

ADVANCED BANK TRANSFER METHOD

If you choose to pay via advanced bank transfer, you must send proof of payment by fax or e-mail and the order will only be sent by Frantoio Donato Gallone once the amount due has been credited into Frantoio Donato Gallone?s bank account. The reference of the bank transfer must include the order number, as well as the name and surname of the person making the order.

The transfer should be made payable to:

DONATO GALLONE

PAYPAL

When you select PayPal as your payment method, you will be redirected to PayPal?s website in order to securely log in with your email address and password and then review and confirm your payment information. Your financial information will not be shared with Frantoio Donato Gallone but handled by PayPal directly. In the case of cancellation or non-acceptance of payment by Frantoio Donato Gallone, such amount will be refunded back to your PayPal account.

CHEQUE

Cash on delivery

Frantoio Donato Gallone will not be held responsible for delays and/or any damage caused during the refund process.